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"Autonomous freight operations"
Tl;dr: Cartage automates routine tasks in trucking like processing bills, updating orders, and replying to emails - think Zapier for logistics. They supercharge employees, freeing up 60% of their day to focus on more critical work.
Founded by Abdul Basharat & Josh Lampen
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🫠 Problem
North American trucking companies and shippers spend approximately $41 billion annually on operational work that can be automated. This includes tasks performed by over 2.2 million employees.
On top of that, companies in trucking struggle with:
- Tight margins
- Difficulty in finding and retaining talent
- Repetitive tasks clogging up already stretched operations teams
😁 Solution
Cartage is an automation platform that runs in the background.
They use machine learning and AI to turn documents and emails into data and use that data to update other systems.
- If an email confirms an order pickup, they'll update the status in your TMS (transportation management system)
- If an ETA is missing, their system will email to request it and update your TMS upon receiving a response
- If you receive a bill via email, they’ll automatically process it and update the relevant systems
Cartage's automations:
- Improve margins
- Allow teams to scale without headcount
- Free up employees to focus on more critical tasks
The platform is powered by a workflow engine that can be customized to suit the unique operational needs of every customer.
💥 Impact
The Cartage team started by automating bill processing and invoicing for 3PLs. They’ve reduced bill processing time from 8 hours per day to 20 minutes per day and automated 5000+ invoices at a 97% self-service ratio. This has resulted in hundreds of hours in operational time savings and improved cash flow.
