When comparing two innovative players in the financial services and bookkeeping space, many businesses often wonder: What are the differences between Expensify and Pilot? In this post, we explore both platforms, outlining their features, benefits, integrations, and unique approaches to handling expenses and bookkeeping. Whether you are a startup, small or mid-sized business, or simply an individual looking for smart financial management tools, understanding the differences between Expensify and Pilot can help you choose the right solution for your needs.

Expense management and bookkeeping have evolved significantly with the help of technology. Modern tools not only simplify the process of expense reporting and receipt scanning but also streamline bookkeeping tasks that were once time-consuming and error-prone. Expensify and Pilot are two solutions that have carved out their niches in this landscape. While Expensify primarily focuses on expense reporting, receipt processing, and travel expense management, Pilot takes bookkeeping, CFO services, and tax preparation to the next level for startups and growing businesses.

This blog post examines the two platforms closely, discussing key features, use cases, integration possibilities, and pricing options. By the end, you will have a clear picture of how Expensify and Pilot fit into your organization's financial ecosystem.

Understanding Expensify

Expensify is a cloud-based expense management and accounting solution that simplifies the way individuals and businesses track, report, and manage expenses. It's designed to make expense reporting as painless as possible, with features that cater to both small businesses and large enterprises.

At the heart of Expensify is its SmartScan technology. This innovative feature allows users to simply snap a picture of a receipt, and the app automatically extracts key information such as date, amount, and merchant details. It's like having a personal assistant who never sleeps, always ready to process your receipts.

But Expensify isn't just about receipt scanning. It offers a comprehensive suite of tools for expense reporting, corporate card integration, and automated expense workflows. Let's dive deeper into some of these features:

  • Expense Reporting: Expensify's intuitive interface allows users to create and submit expense reports that integrate seamlessly with credit card data, bank statements, and even travel itineraries.
  • Corporate Card Integration: The platform works hand in hand with corporate credit cards. Receipts captured with your Expensify account can be matched to credit card charges, making reconciliation a breeze.
  • Delegated Access and Co-pilots: One of Expensify's unique features is the ability to assign a "copilot" to your account. This means you can safely delegate tasks—such as expense submission, approvals, or account settings management—to another user without having to share your login details.

Expensify also offers robust mobile and web applications, making it simple to capture receipts on the go and then review or approve them later from any device. This flexibility has made Expensify popular among businesses of all sizes—from small startups that need efficient expense management to large enterprises that require advanced reporting and integration capabilities.

Exploring Pilot

While Expensify focuses on expense management, Pilot takes a different approach. It's a modern bookkeeping and financial services platform that provides high-quality bookkeeping, Chief Financial Officer (CFO) services, and tax preparation for startups and growing businesses.

Pilot's platform is designed to automate many of the manual bookkeeping tasks that business owners typically face. This means that data from your company's financial records can be more accurately organized without the need for extensive manual input. But Pilot doesn't stop at automation.

One of Pilot's key differentiators is its human-assisted bookkeeping services. Unlike some purely automated systems, Pilot pairs you with a dedicated finance expert. This expert ensures that your financial data is correctly categorized and that any discrepancies are identified and resolved quickly.

Pilot's services extend beyond basic bookkeeping. They offer CFO-level insights and tax preparation services, helping you understand your financial health and providing insights to support strategic decision-making. This makes Pilot particularly popular with startups that need more than just expense tracking. They offer a service that scales with your business, providing the financial clarity necessary to attract investors, manage cash flow, and ensure compliance.

Key Features Comparison

When deciding between Expensify and Pilot or determining how best to integrate both into your business operations, it's helpful to compare their key features side by side. Let's break down some of the most important aspects:

Expense Management and Receipt Capture

Expensify shines in this area with its powerful SmartScan and receipt upload functionality. It offers automated merging of receipts with credit card transactions and fast mobile capture, making it ideal for traveling employees or field teams. Expensify also provides multi-level approval systems to ensure expense reports adhere to company policies.

Pilot, on the other hand, doesn't focus directly on expense capture. Instead, it relies on exporting expense data from platforms like Expensify. Pilot uses automated categorization to process the historical expense data received and focuses on accurate bookkeeping rather than real-time capture.

Bookkeeping and Financial Reporting

While Expensify provides basic accounting functionalities including invoice tracking, expense categorization, and reporting, Pilot specializes in professional bookkeeping with human oversight. Pilot offers CFO services, giving tailored insights into your spending, budgeting, and tax positions. It provides real-time Profit & Loss summaries, balance sheets, and cash flow statements, making it ideal for startups who need thorough financial analysis and reporting to make strategic decisions.

Delegation and Collaboration

Both Expensify and Pilot support some form of delegation, but they do so in different ways:

  • Expensify's Copilot Functionality: Allows the account owner to delegate access without sharing login information. You can assign multiple copilots to your account, giving them either full access (including approval rights) or limited access (submit only).
  • Pilot's Human-Assisted Bookkeeping: Emphasizes the human aspect by connecting you with a dedicated bookkeeping expert. This expert functions as an extension of your finance team, often collaborating with other systems like Expensify.

Integration Ecosystem

Seamless integration with other financial tools is vital in ensuring that your processes are efficient. Both Expensify and Pilot excel in this area, but in different ways.

Expensify integrates with a wide range of financial software, including QuickBooks, NetSuite, and various payment processing tools. The platform's API allows for data sharing across systems which simplifies the merging of receipt data and credit card transactions. It also offers features like auto-matching of uploaded receipts with bank downloads, ensuring accuracy and minimal manual intervention.

Pilot, on the other hand, works well with systems like Expensify to receive structured data for bookkeeping. Its ability to integrate with accounting software ensures that the financial data collected via Expensify is accurately reflected on your books. By integrating with platforms that manage expenses and invoicing, Pilot creates a smooth transition from expense capture to comprehensive financial reporting.

This integration ecosystem means that rather than viewing Expensify and Pilot as competitors, many businesses can benefit by using both in tandem. Here's how the two platforms can work together:

  1. Employees capture expenses with Expensify, using its SmartScan technology to quickly capture receipts on their mobile devices.
  2. Once expenses have been collected and approved, the consolidated data from Expensify is exported to Pilot.
  3. Pilot takes over with its automated and human-assisted bookkeeping process to categorize expenses properly, generate financial reports, and prepare data for tax purposes.
  4. With the financial data properly captured by Expensify and then organized by Pilot, businesses gain access to high-level insights from Pilot's CFO services.

User Experience and Reviews

User experience plays a big part in staying efficient and secure with your financial data. Reviews from platforms like Trustpilot show a mixed bag of opinions for both Expensify and Pilot, but there are consistent themes.

Many users praise Expensify for its ease of use. The receipt scanning and mobile expense submissions are often described as fast and integrative, saving considerable time. The delegation feature (assigning a copilot) has been described as efficient, especially when multiple approval processes are needed.

Some users note that while setting up the account can have its quirks at times, the overall experience remains largely positive due to its intuitive interface. However, some reviews mention that once bank connections fail or discrepancies arise, the system's error messages can be frustrating.

Pilot, while not having the same volume of consumer reviews as Expensify, is often praised by businesses for:

  • Significantly improving clarity and accuracy of financial reporting
  • The benefit of working with a dedicated CPM (Chief Financial Officer) team to help with strategic decision-making
  • Enhanced peace of mind knowing that bookkeeping and tax preparation are being handled by experts who understand the challenges unique to startups

The successful partnership between the two systems means that even if there are minor hiccups in the expense capture process, the consolidated financial insight provided by Pilot often offsets these challenges.

Pricing Comparison

Pricing is always a critical factor in choosing business software. Here's a general breakdown of what you can expect from both Expensify and Pilot:

Expensify offers several pricing plans designed to suit various business sizes:

  • Free Plan: Ideal for individuals or very small teams who need only basic functionality. It includes features like receipt scanning, expense tracking, and basic report generation.
  • Business Plans: Plans such as Collect & Control are available, starting from as low as $10 to $18 per user per month on a monthly subscription basis and lower amounts with annual billing. Pricing scales if you want multi-level approval, custom coding integrations, and advanced reporting.
  • Individuals & Self-Employed Plans: Also offers plans that allow up to 25 SmartScans per month in the free tier, with additional scans costing a small fee (around $4.99 per user per month) once usage exceeds that threshold.

Pilot's pricing model is geared toward comprehensive bookkeeping and tailored services:

  • Pilot typically charges a monthly fee that is determined by the complexity and volume of transactions processed.
  • Their pricing includes not only the automation of bookkeeping tasks but also access to human experts who manage your financial records.
  • By partnering with tools like Expensify, Pilot often creates bundled offers or discounts (such as 20% off for the first six months) for startup clients looking to adopt a combined approach in expense management and bookkeeping.

Use Cases for Businesses

Understanding when to use Expensify versus Pilot—or both—can help optimize your management of finances. Here are some scenarios where each platform shines:

When to choose Expensify:

  • If you have traveling employees or teams that generate numerous receipts and expense reports, Expensify's quick capture and automated matching will save significant time.
  • For organizations where multiple people need to submit and approve expenses, Expensify's ability to assign copilots and easily merge expenses with credit card transactions is ideal.
  • In mobile-first environments, Expensify's highly-rated mobile application is perfect for professionals constantly on the move, ensuring expenses are captured in real time.

When to opt for Pilot:

  • Startups needing precision bookkeeping will find Pilot built specifically for their needs, especially when preparing for growth, raising capital, or undergoing audits.
  • Businesses with more complex financial needs—including multi-entity management, detailed tax preparation, and robust financial reporting—will find Pilot's approach more suited to their needs.
  • If you prefer having a dedicated finance expert oversee your accounts and help guide strategic decisions, then Pilot offers that vital human element that complements automation with expert insight.

Integration and Workflow

One of the strengths of both Expensify and Pilot is their ability to integrate seamlessly with other financial tools and workflows. This integration can create a smooth, efficient process for managing your business finances.

Expensify's export features allow you to transfer data effortlessly from your expense reports into your bookkeeping software—often into Pilot's system—to ensure consistency across financial records. This means that once you've captured and approved expenses in Expensify, you can easily move that data into your broader financial picture.

When it comes to data reconciliation, Expensify automatically reconciles receipts with posted charges on company credit cards. Pilot then takes over, reconciling aggregated data with broader financial statements to deliver an accurate picture of the company's financial health. This two-step process ensures that your financial data is thoroughly vetted and accurate.

The integration between these two systems also simplifies audit processes. With both systems capturing and verifying data at different stages, you benefit from greater consistency and transparency. This is especially valuable during audits or internal reviews, where having precise, verified data saves time and enhances trust with stakeholders.

Getting Started with Expensify and Pilot

If you're considering implementing Expensify, Pilot, or both into your financial operations, here's a simplified step-by-step guide to get you started:

  1. Set up your Expensify account:
    • Create your account and integrate your company credit cards
    • Configure your SmartScan settings to automatically process receipts
    • Assign copilots (delegated users) who can handle expense submissions and approvals
  2. Start capturing expenses:
    • Train employees to promptly snap photos of receipts using the Expensify mobile app
    • Monitor the expense reports for errors, duplicates, or unmatched credit card charges
    • Utilize Expensify's automated tools to merge expenses and flag concerns
  3. Export expense data to Pilot:
    • Once your expense data has been cleaned and reconciled using Expensify, export it to your accounting software
    • If you choose Pilot, coordinate with their team for the smooth integration of your expense data into their bookkeeping system
  4. Review financial statements with Pilot:
    • Work with your dedicated finance expert from Pilot to review monthly and quarterly financial statements
    • Use Pilot's insights to make strategic decisions about cost management, cash flow optimization, and budgeting
  5. Leverage ongoing integrations and discounts:
    • Consider using additional features like the Expensify Card, which not only simplifies transactions but can also unlock discounts on Pilot services
    • Engage in regular reviews to ensure that both systems are working together seamlessly

The Future of Financial Management

As businesses continue to innovate and adapt to ever-changing financial landscapes, combining expense management and bookkeeping functions into an integrated approach becomes more critical. Expensify and Pilot exemplify the kind of specialized solutions that, when used together, allow companies to manage day-to-day expenses while maintaining robust financial reporting and strategic planning.

Looking ahead, both companies are likely to expand their service offerings. Expensify is continuously refining its expense report automation, mobile features, and integration possibilities. Meanwhile, Pilot's focus on streamlined bookkeeping and CFO advisory services positions it as a key partner for startups and innovative companies seeking to unlock deeper financial insights.

In the future, we can expect further enhancements such as artificial intelligence-driven insights for cost reduction, improved data reconciliation, and even smarter delegation features within Expensify to support collaborative accounting. The market is moving toward a holistic financial management ecosystem where every transaction—from a coffee shop receipt to quarterly tax filings—is managed seamlessly, ensuring compliance, accuracy, and efficiency.

Optimize Your Financial Operations Now

The decision between Expensify and Pilot doesn't have to be an either/or scenario. Many businesses find that the true strength lies in using them together. Expensify offers exceptional features for capturing, processing, and managing expenses in real time, while Pilot provides expert bookkeeping, CFO advisement, and tax preparation services designed primarily for startups and growing businesses.

By aligning your expense management practices with robust bookkeeping and strategic financial insights, you position your organization for steady growth and long-term success. If you're still weighing your options, consider starting with a pilot program using Expensify's free or low-cost plan to get a feel for the automation capabilities and user experience. Then, evaluate your needs for detailed financial oversight and consider integrating Pilot's bespoke bookkeeping service into your workflow.

Remember, the future of financial management is here—and it's as much about smart process integration as it is about capturing every receipt. With the right combination of automated tools and expert guidance, your company can achieve a streamlined, efficient, and strategic financial management process. Take the first step today towards optimizing your financial operations and watch your business thrive.

Posted 
March 14, 2025
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