DisputeNinja recently launched!

Launch YC: DisputeNinja 🥷 AI-powered Chargeback Responses

"Win chargebacks with AI-powered responses"


TLDR:
DisputeNinja uses AI to help businesses recover 2x more revenue from chargebacks. In the past 3 months, they have helped 200+ Stripe merchants recover hundreds of thousands in lost revenue.

https://youtu.be/F4Ho3WTnoXA

Founded by Max Wu & Bowen Xue

The Problem

If you’re a business who’s dealt with chargebacks, you’ve probably felt this:

🧨 You did everything right and still lost the money

“We shipped the product, supported the customer, submitted everything we had… and still lost.”

The worst of all is, you don’t even know why you lost. It starts to feel like chargebacks are unwinnable, no matter what you do.

  • You didn’t know what to submit in the first place, since the guidelines weren’t clear
  • The loss reason from the bank is vague and unhelpful
  • And now Stripe’s adding a $15 fee every time you lose, making it even worse

🕒 It takes too much time

“It’s not worth an hour just to lose $50.”

  • Writing a response takes 30–60 minutes.
  • Gathering the evidence is a headache. It’s spread across Stripe, Shopify, email, shipping tools, and more.
  • Each case is a little different, so you can’t just copy-paste your last one.

The Solution

✨ AI-generated responses

Upload your evidence and DisputeNinja will write a tailored response for you, using past disputes they have won for similar products and businesses.

DisputeNinja GIF

✅ Evidence checks

DisputeNinja evaluates your evidence against the chargeback reason code and tells you exactly what’s needed to win.

Image Credits: DisputeNinja

In the past 3 months, they have helped 200+ Stripe merchants recover hundreds of thousands in lost revenue.

Learn More

🌐 Visit disputeninja.ai learn more.
✨ Try them out for free on Stripe or Shopify.
📅 If you handle 30+ disputes monthly, they can help with automating your disputes. If you’re interested, book a time on their Calendly or reach out here.
👣 Follow DisputeNinja on LinkedInX.
Posted 
April 7, 2025
 in 
Launch
 category
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